SO, WHY CLICK ON THE PICTURE OF A KID WHEN YOU’RE LOOKING FOR UX SERVICES?
For every one or two conscious reasons to click on this child’s picture, your brain’s ‘under-the-hood’, unconscious processes analysed and acted on a dozen more.
Conscious, rational reasoning is rarely the full story; rarely the driver of action.
We, as a species, rather ambitiously suppose that we are ‘reasonable’; that we have the brain power to consciously understand, evaluate and act upon the information we encounter.
In actual fact, rationale is only the tip of the cogitation iceberg. Conscious thoughts and decisions are the product of subconscious machinations. Think of your consciousness as the press office, which reveals only the sanitised and spin-doctored version of the conversations and decisions already made in the subconscious corridors of power.
For example, when you saw the young boy on our homepage, some part of your brain was calculating the following: Is it a threat? Is he sick? What is happening to his head!? Does he have stuff I want? Do I know this kid? Could this kid be a member of my tribe? Am I sufficiently invested in this kid to offer it my protection? … Plus a lot more nonsensical things that are easily dismissed.
But if the answers to some of these questions are sufficiently ambiguous or sufficiently intriguing, they may get acted upon subconsciously, and maybe even get sent up to the press office (read: consciousness) for a more critical scrutiny.
WHY WE CHOSE ‘THE KID’
One of the reasons why we chose the picture of this kid is that he grabs your unconscious attention, another is that the incongruity with a serious UX consultancy site potentially peeks into your consciousness and makes you think (we want you to think about us, we want you to remember us as that consultancy who has the funny name and the silly kid on the homepage).
IT’S NO SECRET; WE TESTED IT, AND THIS ONE WON
There are several more reasons why we chose the kid, but rather than be overly self-congratulatory at our cleverness, the critical factor in the kid making the homepage was that we tested it on our clients and potential clients and it worked the best (several candidate pictures didn’t make the grade, despite them being initially top of the list).
To find out more about us and our approach to driving the behaviour you require from your customers, see:
To learn more about the subconscious stuff, take one of our UX courses, particularly: