Certified Professional for Usability and User Experience - Foundation Certification (CPUX-F)

Course description

Bunnyfoot were the pioneers and are now one of the leading providers of the Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) in the United Kingdom. Created in association with the international UXQB, this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.

“The CPUX course was hugely insightful and I thoroughly enjoyed taking it. I left with the knowledge and understanding that has allowed me to talk confidently to senior managers about human-centred design and user experience, and the certification really demonstrates my expertise in the field.“
Debbie Maxwell
Digital Marketing Manager, Legal & General

Is it for you?

Absolutely! The Foundation level certification is appropriate for anyone who works in UX or who wants to become familiar with the basics of usability, for example, Product Managers, Software Developers and Designers of all interactive systems that have a user interface.

If you want to:

• ensure that your knowledge of usability and user experience is completely up-to-date;
• acquire knowledge and skills that follow the established conventions;
• have recognised proof of your knowledge of usability and user experience…

…then CPUX-F is for you!

The certification gives you the qualification needed to advance to the higher certificates in the areas of usability testing (CPUX-UT) and user requirements engineering (CPUX-UR).

What you will learn

The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered remotely.

The course provides an introduction to usability and user experience in the areas of:

Usability principles and guidelines
Understanding and defining the context of use:
- Procedures for analysis
- Observation
- Interviews
- Personas
- Scenarios
- User groups
How to gather and specify user requirements
Describing user interactions:
- Design
- Low and high-fidelity prototypes
- Dialogue principles
- Heuristics
- Guidelines
- Best-practice error messaging
Usability testing and other evaluation methods
- A step-by-step approach to running a usability test
- Typical errors
- Heuristic evaluation
- Questionnaires

Interviews
- Personas
- Scenarios
- User group profiles
Systematically deriving user needs from context of use descriptions
- Differentiate between types of user needs
- Apply quality factors for user needs
- Recognise user needs in context of use information
- Formulate user needs so that enables requirements can be derived
Deriving, specifying, structuring and prioritising user requirements
- Validate user requirements with users
- Use of a structured scheme for prioritisation
- Ranking the relevance of user requirements together with users

“Really enjoyed the course at Bunnyfoot! It gave me a good overview of human centred design, and our teacher helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam!?

Amy Tatton-Brown
Digital e-Commerce Conversion Manager, Lloyds Banking Group

Certification

In order to gain the CPUX-Foundation certification, you must pass the 75-minute test that consists of 40 multiple choice questions. To pass, you must score at least 28 points out of the 40 possible.

You can find a complete example of a certification test on the UXQB website

What are the UXQB and CPUX?

The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB’s objective is to develop, maintain and manage the CPUX certification programs.

CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.

Read more about UX certification at uxqb.org where you can also find curricula and examples of the tasks that you have to solve if you want to be certified. The course includes many additional, unpublished examples of test tasks.