76 Posts about
UX

What “Good” Looks Like in Usability Testing: Rolf Molich is headlining our next workshop!

13th August 2018
Posted by in Events
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Have you performed usability testing on your website, app or service? If not, then you should! And if you have, how do you know the tests you’ve performed will provide insightful, actionable results?

In our fourth quarterly workshop, UX guru Rolf Molich (owner, DialogDesign) will discuss what good, objective usability testing “looks like”, using results from CUE-10. Rolf is one of the pioneers of usability: he is Vice President of the UX Qualification Board, which develops and maintains the CPUX-certification, and is the co-inventor of the heuristic evaluation method (with Jakob Nielsen). Needless to say, we’re thrilled he’s on board.


UX On The Front Line – Workshop Recap

18th June 2018
Posted by in Events
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Sometimes, it can feel like a battle to advocate for a practice that isn’t easily understood (or is often misunderstood), even if it can greatly improve your business’ product, site or service. User Experience is a great example of this; most people get that it’s a “good thing”, but few organisations actually go about actioning UX-focused practices or projects.

That’s why we invited five UX evangelists to speak at our latest workshop, UX On The Front Line, sharing their experiences of implementing UX within their organisation, using either a specific project or things they’ve learned throughout their career as examples.


Hear From Leading UX Advocates at Our Next Workshop, UX On The Front Line

3rd May 2018
Posted by in Events
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We’ve gathered a group of leading UX advocates to share the challenges they’ve faced, how they gained buy-in from stakeholders, the systems and processes they use and the successes they’ve had.

UX On the Front Line is taking place on 14th June and promises to be an enjoyable, interactive afternoon for those who attend. Read on for the details, or get in touch if you’d like a ticket!


Is Designing for Persuasion Ethical?

25th April 2018
Posted by in Brain Feasts: Longer Reads
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Persuasive design has received a lot of media attention recently. At the end of 2017, before Facebook’s more recent data leak difficulties, a number of high profile Silicon Valley technologists spoke out against the platforms that they helped build. Facebook’s founding president Sean Parker criticised the development of functionality that “exploit[s] a vulnerability in human psychology” in order to “consume as much of your time and conscious attention as possible”. The next day Chamath Palihapitiya, Vice President for User Growth at Facebook until 2011 said he felt “tremendous guilt” for his role in developing interactions that play on “short-term, dopamine-driven feedback loops” to maximise engagement.


8 Ways You Can Build Trust Through Design

A couple of weeks ago, I attended a meet-up in London run by the Service Design Network, where we discussed how we can improve the way we design for those who are vulnerable, as well as how to build trust through design.

Building trust is not an easy task – but if businesses aren’t able to achieve it, or lose it, the results can be fatal (you only need to look at the recent news about Facebook to grasp the impact that loss of confidence can have).


What Makes A Good UX Designer?

In a world with an ever-increasing number of UX designers (as well as ever-increasing confusion about what “UX” actually entails), how can you tell the good from the bad? What are the things you need to look out for, and the things to avoid? Don’t worry; we’re here to help! Here’s a list of key UX skills and some top tips for identifying them.


Bunnytalking With Beano Studios: How To Design an Award-Winning Experience

Last night, we were lucky enough to have James Nation, Head of Design and UX at Beano Studios, visit our London office to talk about how he and his team designed their award-winning website.


We’ve Trained 200 People! A CPUX Course Milestone

1st March 2018 - This post has 1 comment
Posted by in Brain Licks: 10 Second Wisdom
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We’re thrilled to say that, as of this year, we’ve hit a milestone: over 200 people will have taken our Certified Practitioner of User Experience (CPUX) courses!


UX Trends – Workshop Recap

The word ‘trendy’ usually brings to mind one of two things: older people trying desperately to keep up-to-date with current fads, or someone who has a willingness to follow, rather than lead. It’s true: blindly following trends – in your personal and professional life – because of your peers, colleagues or competitors is rarely a good thing to do.


Designing Chatbots: A Guide

When people think “chatbot”, it’s often not in a positive way. People conjure up images of themselves frustratingly sat by their laptop, as the conversational UI they’ve been speaking to replays the same error message over and over again. And that is certainly the case sometimes – chatbots designed by Facebook for their Messenger platform had a 70% failure rate only last year – but it doesn’t have to be.


About Bunnyfoot

We are psychologists, interaction and design experts, researchers, usability specialists. We cover Web, software, mobile, print, service design and more.
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