46 Posts about
Usability testing

The ‘Perfect’ is the Enemy of the ‘Good’ (and other Lessons from Rolf Molich)

8th October 2018
Posted by in Brain Bites: 2 Minute Insights
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A couple of weeks ago, we had the pleasure of hosting Rolf Molich, a UX and usability pioneer who has been in the industry since 1984, at two events here in the UK. Rolf kicked off with a talk about ‘Ethical Dilemmas in User Experience’ at UX Sheffield (which we sponsor) followed by a slot at our very own half-day workshop, ‘What “Good” Looks Like in Usability Testing’.

At both events, Rolf was speaking in front of nearly 100 people – from some of the UK’s biggest brands – addressing and debating the key issues within UX and usability today.

Here are a couple of the most interesting topics that were discussed over the two days…


What “Good” Looks Like in Usability Testing: Rolf Molich is headlining our next workshop!

13th August 2018
Posted by in Events
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Have you performed usability testing on your website, app or service? If not, then you should! And if you have, how do you know the tests you’ve performed will provide insightful, actionable results?

In our fourth quarterly workshop, UX guru Rolf Molich (owner, DialogDesign) will discuss what good, objective usability testing “looks like”, using results from CUE-10. Rolf is one of the pioneers of usability: he is Vice President of the UX Qualification Board, which develops and maintains the CPUX-certification, and is the co-inventor of the heuristic evaluation method (with Jakob Nielsen). Needless to say, we’re thrilled he’s on board.


Bunnytalking With Beano Studios: How To Design an Award-Winning Experience

Last night, we were lucky enough to have James Nation, Head of Design and UX at Beano Studios, visit our London office to talk about how he and his team designed their award-winning website.


Designing Chatbots: A Guide

When people think “chatbot”, it’s often not in a positive way. People conjure up images of themselves frustratingly sat by their laptop, as the conversational UI they’ve been speaking to replays the same error message over and over again. And that is certainly the case sometimes – chatbots designed by Facebook for their Messenger platform had a 70% failure rate only last year – but it doesn’t have to be.


Usability test note taking, how to do it and what to write?

14th December 2016 - This post has 1 comment
Posted by in Brain Feasts: Longer Reads, Tools and Resources
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We at Bunnyfoot complete a lot of user tests on a day to day basis, many of us having years, and some, even centuries of experience in moderating user testing sessions. With each of us adopting our own unique ways of note taking, I want to share with you our top tips and tricks to get the most out of your notes when running a session.


The Pros and Cons of conducting Usability Testing with multiple participants at the same time

16th November 2016 - This post has 3 comments
Posted by in Brain Bites: 2 Minute Insights
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Our lead Usability Testing course trainer Cathy Carr recently encountered an interesting question from one of her attendees: ‘Would you ever test with more than one participants in a single session?’. The short answer is ‘yes’. Surprised?


Five users will find 85% of the usability problems – and other myths about usability testing

I recently had the pleasure of attending Rolf Molich’s “Five users will find 85% of the usability problems – and other myths about usability testing” talk hosted by UX Sheffield. This was part of a series of Rolf Molich talks, held in Oxford, Sheffield and London – all sponsored by Bunnyfoot.


Why test your product in the ‘context of use’?

27th September 2016
Posted by in Brain Bites: 2 Minute Insights
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Firstly, what is the ‘context of use’?

It’s an obvious thing to say but people don’t live in a vacuum; they’re subject to all sorts of influences which can affect their experience of using products.

These influences can come from a variety of sources, e.g.:

  • The physical environment (e.g. ambient temperature and light levels)
  • Social settings (e.g. are they working alone or in a team? What are the social norms?)
  • The technical environment (e.g. is WiFi available?)
  • Commercial and legal requirements (e.g. what procedures have to be followed?)

All of the things that affect someone’s usage of a product can be defined as the ‘context of use’.


The reality of Virtual Reality user testing – our top tips

13th July 2016 - This post has 1 comment
Posted by in Brain Bites: 2 Minute Insights, Tools and Resources
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We have had a lot of questions recently about how we run usability testing in virtual reality environments so we put together some tips that should help you avoid pitfalls your first time around.

At Bunnyfoot we spend a lot of time looking at new technology. In particular, virtual reality has been a hot topic this year and has become a lot more accessible to the mainstream with devices like Samsung’s Gear VR headset being so affordable.


UX Guru Rolf Molich to deliver official certification

This week we added a new course to our hugely popular CPUX-foundation certification course and exam. From November, those who have successfully passed the foundation exam can take our new Certification in User Testing which will be run by UX Guru Rolf Molich.


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We are psychologists, interaction and design experts, researchers, usability specialists. We cover Web, software, mobile, print, service design and more.
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