About Richard
Richard joined Bunnyfoot in 2021 as a Consultant, bringing with him extensive knowledge and skills of working within IT for the retail sector and experience working across the user experience cycle.
From discovering his original interest in human psychology during an elective course as part of his Computer Science degree at the University of Exeter, he has had an interest in ways of reducing the pain points in life. This led him to complete a Masters in Psychology at Birkbeck, University of London, while also holding down his day job as an IT relationship manager for a well-known department store and supermarket group.
Richard enjoys working collaboratively with his clients to support them in achieving their goals by using the most appropriate research methods, which could be a usability test, conducting depth interviews, facilitating a workshop or running a diary study. He loves gaining user insights that enable them to develop and improve their products, whether that’s their website, their app or, even, their product’s remote control!
He has extensive experience using different user experience research methods, and focuses particularly on usability testing; he is a certified professional for usability and user experience (CPUX-F from UXQB) and teaches Bunnyfoot’s one-day Usability Testing course.
His recent clients have included M&S, Aviva and Kew Gardens.
When he’s not working, Richard loves to travel, to take photos, to cook, and, most importantly for him, to eat! A real bonus is when he can combine all of them in one adventure, like exploring Indochina and learning to cook his all-time-favourite dish, the Pad Thai!
