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Events

Bunnyfoot sponsor the Service Design Fringe Festival 2019

18th October 2019
Posted by in Events, News and Announcements
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We’re thrilled to announce we are once again sponsoring the Service Design Fringe Festival taking place on the 24th and 25th October 2019.


Event: Big and Little data for UX

11th April 2019
Posted by in Events, Talks and Presentations
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Last Thursday we hosted the latest of our regular seminar/workshops in London. These workshops always have a service design, UX strategy or customer research focus, and we like to involve all attendees in activities rather than be just passive observers.

This time we were joined by guest speaker Chris Pitt from big data supremos Vertical Leap, who explained how to integrate multiple sources into SEO and customer intelligence and how to identify the targets for UX improvements based on big data. I then went onto outline the importance of qualitative research and behavioural insights – I did a few of my research party tricks and thankfully they all worked (they don’t always but it is usually due to small samples!).


EVENT: Ongoing optimisation of the Customer Experience using Quant Data, Analytics and Qual Research

For our 5th workshop, we are teaming up with the expert data science team at Vertical Leap to run a session on how you can more effectively measure, identify and optimise the performance of your service for customers/users.


What ‘Good’ Looks Like in Usability Testing – Workshop Recap

25th September 2018
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How should we view the practice of usability testing? Are we ‘unruly artists’ who have the ability make up the processes as we go, or are we moving into a mature field where standardised methodologies are important? This was just one of the things Rolf Molich, a UX pioneer, discussed with our audience at our last half-day UX workshop, ‘What “Good” Looks Like in Usability Testing‘.


What “Good” Looks Like in Usability Testing: Rolf Molich is headlining our next workshop!

13th August 2018
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Have you performed usability testing on your website, app or service? If not, then you should! And if you have, how do you know the tests you’ve performed will provide insightful, actionable results?

In our fourth quarterly workshop, UX guru Rolf Molich (owner, DialogDesign) will discuss what good, objective usability testing “looks like”, using results from CUE-10. Rolf is one of the pioneers of usability: he is Vice President of the UX Qualification Board, which develops and maintains the CPUX-certification, and is the co-inventor of the heuristic evaluation method (with Jakob Nielsen). Needless to say, we’re thrilled he’s on board.


UX On The Front Line – Workshop Recap

18th June 2018
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Sometimes, it can feel like a battle to advocate for a practice that isn’t easily understood (or is often misunderstood), even if it can greatly improve your business’ product, site or service. User Experience is a great example of this; most people get that it’s a “good thing”, but few organisations actually go about actioning UX-focused practices or projects.

That’s why we invited five UX evangelists to speak at our latest workshop, UX On The Front Line, sharing their experiences of implementing UX within their organisation, using either a specific project or things they’ve learned throughout their career as examples.


Hear From Leading UX Advocates at Our Next Workshop, UX On The Front Line

3rd May 2018
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We’ve gathered a group of leading UX advocates to share the challenges they’ve faced, how they gained buy-in from stakeholders, the systems and processes they use and the successes they’ve had.

UX On the Front Line is taking place on 14th June and promises to be an enjoyable, interactive afternoon for those who attend. Read on for the details, or get in touch if you’d like a ticket!


Once Upon a Time… Why Narratives Are So Important In UX

11th April 2018
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As human beings, there are few things we find as engaging and exciting as stories. Since our earliest origins, storytelling has been a way for us to communicate with one another – just look at cave paintings, for example.


Bunnytalking With Beano Studios: How To Design an Award-Winning Experience

Last night, we were lucky enough to have James Nation, Head of Design and UX at Beano Studios, visit our London office to talk about how he and his team designed their award-winning website.


UX Trends – Workshop Recap

The word ‘trendy’ usually brings to mind one of two things: older people trying desperately to keep up-to-date with current fads, or someone who has a willingness to follow, rather than lead. It’s true: blindly following trends – in your personal and professional life – because of your peers, colleagues or competitors is rarely a good thing to do.


About Bunnyfoot

We are psychologists, interaction and design experts, researchers, usability specialists. We cover Web, software, mobile, print, service design and more.
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