The difference between chat bots and voice user interfaces

A conversational interface is a user interface that mimics having a conversation with a human. There are two types: chatbots, and voice user interfaces (or voice assistants).

Here’s a quick breakdown of the two:

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When designing for a conversational interface, it’s important to remember you’re still dealing with a user interface, just not a visual one, so UX principles should still be applied.

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