2 Posts by
Nicole Hewitt

Offboarding: What It Means and Why It Matters

In November I attended a workshop at the UX Live conference called “How to End…,” The workshop covered many interesting topics around endings in the customer experience.

Are we falling for our tech?

Is there a growing familiarity with our tech and not in the platonic sort of way? Having meaningful relationships and feeling a connection are core human needs. Technology appears to be filling the gap for some.

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