9 Posts by
Cathy Carr

How to recruit hard-to-find participants

21st August 2017
Posted by in Brain Feasts: Longer Reads

With over 17 years experience in recruiting participants, we know that finding and the right people for your research sessions is essential for obtaining meaningful, reliable and representative results.

The future of payments, is no payment at all

28th July 2017
Posted by in Brain Feasts: Longer Reads
Tags: ,

Everything is free!… no not really, we will still have to pay for stuff but the payment will be ‘invisible’…

Usability test note taking, how to do it and what to write?

14th December 2016 - This post has 1 comment
Posted by in Brain Feasts: Longer Reads, Tools and Resources

We at Bunnyfoot complete a lot of user tests on a day to day basis, many of us having years, and some, even centuries of experience in moderating user testing sessions. With each of us adopting our own unique ways of note taking, I want to share with you our top tips and tricks to get the most out of your notes when running a session.

The Pros and Cons of conducting Usability Testing with multiple participants at the same time

16th November 2016 - This post has 3 comments
Posted by in Brain Bites: 2 Minute Insights
Tags: ,

Our lead Usability Testing course trainer Cathy Carr recently encountered an interesting question from one of her attendees: ‘Would you ever test with more than one participants in a single session?’. The short answer is ‘yes’. Surprised?

You agree that closed and leading questions are bad don’t you…?

2nd October 2015
Posted by in Brain Feasts: Longer Reads

Asking a leading, loaded or closed question is undesirable when it comes to researching how your customers really behave. These kinds of questions (often asked unwittingly) risk giving you the answers that you or your development team want to hear, but are likely to mask real, relevant and reliable insights that you can work with to improve the design. Leading the witness is basically a bad idea and you should do all you can to avoid it.

Diary Studies, Capturing Life as it is Lived

Diary studies have been a traditional research method in behaviour research and social sciences for many years. They rely on users self-documenting specific personal experiences, in natural environments, over long periods of time. Typically, users report their activities and create a log of their thoughts, actions and feelings.

Because nobody’s baby is ugly … should designers test their own stuff?

1st April 2015
Posted by in Brain Bites: 2 Minute Insights

It’s far from the ideal situation, because when you are the creator (mother) of a design (baby) it can be hard to admit that it is … in fact … UGLY!

Scarcity: Why we want what we can’t have

What is scarcity?

The concept of scarcity occurs when a product is only available for a limited time or if it is in short supply. People always want more of things that are running out.

…but the lightbulb has to want to change: why do the most serious usability problems we uncover often go unfixed?

19th July 2012
Posted by in Events
Tags: ,

Event: UX Oxford Speaker Series 7
Speakers: Independent usability consultants Caroline Jarrett, and Steve Krug (remote)

Once a month the best and brightest user experience professionals are invited to share tips of the trade at UX Oxford. Recent speakers at this Bunnyfoot and White October sponsored event included UX consultants Caroline Jarrett and Steve Krug.

Caroline and Steve discussed a common experience: when serious usability issues are uncovered and raised with the client but often go unfixed. Their talk offered some insightful reasons why this happens, and suggested what we can do to improve our track record.

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