A highly experienced interaction designer with a background in graphic design and illustration, Jon has been incorporating user-centred design into web design since the 90s and has practical experience across the whole spectrum of UCD activities - from ethnography and behavioural modelling to information architecture, wire-framing, storyboarding, prototyping and formative user testing, as well as visual design and behaviour of user interfaces.
During that time, he has been the sole or lead consultant on major projects for clients like the Houses of Parliament, Orange, Egg (Citibank), BAA, Boots and the Crown Prosecution Service. His most recent clients include Unify (formerly Siemens Enterprise Communication), Nectar, the Met Office, Virgin Holidays, Platts (McGraw Hill Financial), Royal Caribbean Cruises, Great Rail Journeys and EDF Energy.
He delivers training courses and has blogged for both Bunnyfoot and e-Consultancy and was one of the speakers at UX Brighton 2013, where he drew on his previous career as a professional actor to ask whether there are lessons that UX designers can learn from the process of method acting to better understand the (sometimes hidden) motivations of users, their emotional and psychological complexities, their backgrounds and their environment.
In his free time, Jon plays guitar, cooks, writes and paints. He shares his home with two Bengal cats – Bailey and Coco – and three chickens, Hetty, Harriet and Hortense.