Our Clients

An expert evaluation and user testing helped Buckinghamshire County Council improve their Lifestyle Services website...

Improving the usability of giffgaff's app through customer insight...

"

We want to thank Bunnyfoot for the subtitle research. It was really coherent, has generated a lot of interest and provided teams with the start of some solid research from which to start incrementally improving how we deliver subtitles within our Media Player."

Henry Swan, Senior Accessibility Specialist
BBC

A full user-centred design for the UK's leading airline...

Creating an award-winning experience by conducting usability testing with children...

Improving the persuasiveness and usability of the MyOxfam app with user testing...

"

Bunnyfoot has helped us challenge the way we do business online by understanding how and why our customers want to access our services. Their outputs have been to the highest standard and will help us continue with our digital journey for years to come!"

Martin Riggall, Head of Digital Services
Sheffield City Council

Improving the search experience and content usability for the British Library...

A user-centred design overhaul of Sheffield City Council's website...

A full user-centred design for the world's largest shipping association...

Putting the user at the centre of Historic Royal Palace's digital experience...

Internet of Things usability testing for Kew Gardens...

UX lab design, build and consultancy for Atos' new customer experience research centre...

Conducting extensive user research to define Parliament.uk's core personas...

"

The usability work we did with Bunnyfoot was so valuable to us in improving our current website, and also in planning for the new website. The team was great to work with and it was fantastic to watch the sessions in the lab!"

Lucie Paterson, Website Transformation Project Manager
Southbank Centre

Thorough user research and design work to optimise Computacenter's online service desk...

Ethnographic research with six travellers to understand more about the airport experience...

Agile UX and a redesigned website generated a 20% increase in traffic for Marie Curie...

"

With their knowledgeable usability experts, rigorous testing and informed recommendations, Bunnyfoot added value at every stage. The result was the largest online audience ever for an Olympic and Paralympic site!"

Alex Balfour, Head of New Media
LOGOC

A UKUK Award-winning user-centred project for Great Rail Journeys...

Subtitle testing for BBC's iPlayer...

Helping easyJet to improve their communication with customers...

Providing Oxfam with insights that resulted in 15% increase in conversions on their donation page...

Looking at Southbank Centre's audience behaviours to improve long-term engagement and provide some "quick wins"...

Improving conversion rates for Boden, the international fashion retailer...

User-centred design helped Screwfix's collection and delivery service outperform every major competitor...

"

User-centred design is like working off blueprints with an architect – it's much easier to move a door while you are in the design phase than after the place is built!"

Jamie Seedhouse, Web Development Manager
Screwfix

Card sorting and user testing across the globe to inform Siemens' intranet restructure...

Increasing website traffic for Arsenal Broadband...

The official usability partner of the London 2012 Olympic and Paralympic Games...

"

Bunnyfoot's support and insights were very much appreciated by the team here, and were core to ensuring the design of our new website was centred on our users. It was great working with you!"

Fiona Sinclair, Digital Vision Programme Manager
Oxfam

Working with the HFEA to simplify and improve the way they convey information to patients...

International user testing for Hotels.com...

Using customer insight to design for a specialist audience and inform future strategy...

Increasing conversions and identifying quick user experience wins for Virgin Holidays...

"

By conducting research throughout the entire redesign project - from conception to execution - we were able to make objective decisions about the user experience and designs. Bunnyfoot delivered strong analytical rigour combined with a pragmatic approach that was ideal for what we required!"

Ben Ladkin, Operations Manager
Arsenal Broadband Limited

More of our clients

  • 3M
  • AAT
  • Accenture
  • Accor Hotels
  • AIG
  • Arsenal
  • ATOS
  • B&Q
  • Badoo
  • Bank of England
  • Barbour
  • BBC
  • BGL Group (comparethemarket.com)
  • Big Pink
  • BIMCO
  • Boden
  • Boots
  • Bovis Homes
  • BoyleSports
  • Brewin Dolphin
  • BFI (British Film Institution)
  • Britta
  • BT Group
  • Cambridge International Examinations
  • CAPCO
  • Capita
  • Channel 4
  • Chatham House
  • Computacenter
  • Conde Nast Publications
  • Confused.com
  • Cotswold Outdoor
  • DC Thompson
  • Danone Nutricia
  • Derbyshire County Council
  • Department for Workplace and Pensions
  • Disney
  • DFDS Ferries and Cruises
  • easyJet
  • eBay
  • Econsultancy
  • EDF Energy
  • Eli Lilly and Company
  • English Heritage
  • Experian
  • Fat Face
  • Fidelity UK
  • Financial Conduct Authority
  • Financial Ombudsman Service
  • Find My Past
  • Flybe
  • Forevermark
  • French Connection
  • GO Outdoors
  • Government Digital Service
  • Great Rail Journeys
  • Hackett
  • Hastings Direct
  • Heathrow
  • Hiscox
  • Historic Royal Palaces
  • Honeywell
  • Houses of Parliament
  • HSBC
  • ICO
  • IGD.com
  • Investec
  • Irish Department of Communications
  • Isbank Turkey
  • Jaguar Land Rover
  • John Lewis
  • Johnson and Johnson
  • Kew Gardens
  • Lawn Tennis Association
  • London 2012 Olympic Games
  • M&C Saatchi
  • MandM Direct
  • Maplin
  • Marie Curie
  • Market Research Society
  • Marks and Spencer
  • Mitchells & Butlers
  • National Audit Office
  • National Express
  • National Fraud Authority
  • Nationwide
  • Nectar
  • NEST
  • New Look
  • NHS
  • Ogilvy UK
  • Oxfam
  • Pepsi Co.
  • Plantronics
  • Platts
  • Plusnet
  • Printed.com
  • PwC
  • R/GA London
  • Razorfish
  • RM Education
  • RNIB
  • Royal Academy of Arts
  • Royal Caribbean
  • Royal Mail Group
  • Royal Veterinary College
  • safefood
  • Sainsbury's
  • Scottish and Southern Energy
  • Screwfix
  • Scripps Networks
  • Sheffield City Council
  • Sheffield Hallam University
  • Siemens
  • Sky
  • Sky Betting & Gaming
  • Slimming World
  • Sony
  • Southeastern Rail
  • Sport England
  • Swiftcover
  • Syngenta
  • TalkTalk
  • Tesco
  • The AA
  • The Brooklyn Brothers
  • The FA
  • The Football League
  • The Health Foundation
  • The Money Advice Service
  • The National Archives
  • The Natural History Museum
  • The RAC
  • The Stationery Office
  • Tokyo Digital
  • Turkiye Bankasi
  • UBM Aviation
  • UEFA
  • University of Birmingham
  • University of Surrey
  • Virgin Media
  • VISA
  • Visit London
  • Vodafone
  • Waitrose
  • Westfield Health
  • Yell.com
  • YouView

Selection this quarter

  • Accor Hotels
  • Audley Travel Group
  • Aviva
  • AXA Insurance
  • Bank for International Settlements
  • BT Group
  • Deliveroo
  • EDF Energy
  • Kingfisher
  • Nationwide
  • Research in Practice
  • Royal Opera House
  • Tesco
  • TripAdvisor
  • UKTV

Read enough? Get in touch…

Contact Caroline Bentley to discuss your needs:
0207 608 1670
more@bunnyfoot.com

Or, come and visit us! We have offices in Oxford, Sheffield and London.

Full contact and location details