About us

Boardroom or beer, we do both!

Some tangibles:

  • Bunnyfoot was founded in 1999 
  • We have 27 full-time consultants as well as a number of support staff… so we’re large enough to be well-resourced but small enough to care about every project we work on – no matter the budget or scope
  • Our 3 offices are located in London, Oxford and Sheffield, so our research is only London-centric when you need it to be
  • We’ve got 5 research labs, 7 eye-trackers and plenty of other gizmos! The best part? It’s all portable, so we can go wherever your customers are
  • We have an international reach. Not only do we have several multilingual consultants on our team, we have partnerships in place to ensure we can meet any and all language requirements

We are usable and accessible:

  • We work in partnership with our clients, giving support however it’s needed
  • Our work produces deliverables you can actually act on, not ones you’ll put on the shelf and dust off every now and again
  • We’ll design bespoke and focused research methods for your project, meaning you’ll get the best ROI possible
  • We’ll always advise you on the best use of your budget… even if that means not spending it with us!
  • If you want the usability police, you’ve come to the wrong place. We don’t criticise; we help make things better

Our Clients

We work with a huge variety of organisations, both public and private, who provide all kinds of products and services to their customers.

We also do work with agencies and research firms who require specialist usability, customer insight and user-centred design services.


easyJet is the UK’s leading airline currently offering over 990 routes, over 130 airports, across 31 countries.


Improving the usability of giffgaff’s app through customer insight…


Improving the search experience and content usability for the British Library…


Subtitle testing for BBC’s iPlayer…


Creating an award-winning experience by conducting usability testing with children…


Improving the persuasiveness and usability of the MyOxfam app with user testing…


Our People

We may use some impressive equipment, but in the end, a company is only as good as the people who work within it – and ours are top notch.

Our consultants have backgrounds in psychology, research, HCI, design, ergonomics, marketing and more. There’s an abundance of degrees and more than a few PHDs between the Bunnyfoot staff – not to mention a wealth of client experience across all sectors.

Meet the team

Julie Zoe Kjaernes

Senior Consultant

Norwegian huldra... Google it!


David Williams


Loves experience design and summers in Sicily


John Goodall

Principal Consultant

Journeying to the user-centre of the earth...


Mhairi Robertson


Puts maple syrup on everything (and other Canadian stereotypes)


Alex Morris


From wine to wireframing...



Work at Bunnyfoot

Current opportunities


Read enough? Get in touch…

Contact Paul Wallis to discuss your needs:
0207 608 1670

Or, come and visit us! We have offices in Oxford, Sheffield and London.

Full contact and location details