SH:24 were last year’s big winners at the UXUK Awards. They took home the grand prize of Best overall User Experience as well as Best Public Sector and Best innovation.
We were lucky enough to have SH:24 designer, Mollie Courtenay, give us an insight into how they created this award winning service. In the informative talk, Mollie shared some of the tools, methods and principles the team used to grow from concept to scalable commissionable service over the last 3 years.
What is SH:24?
SH:24 is a pioneering online sexual and reproductive health service, delivered in partnership with the NHS. They provide free STI test kits, info and advice 24 hours a day. Their vision is to make it easier and faster for people to access sexual and reproductive health services, no matter where they live in the UK.
In 2016 they were nominated for a Beazley Design Of The Year award at the Design Museum and won 3 UXUK awards.
About the speaker
Mollie Courtenay: Designer, SH:24
Mollie has experience in designing user-centred health services and digital tools. She has worked with SH:24 for 3 years. Mollie is also Design Lead at Mindwave ventures, and has previously worked on a number of health and wellbeing programmes at the Design Council including the Knee High Design Challenge.
Mollie is interested in supporting education programmes that ask students to engage in real-life briefs; she recently enjoyed being an RSA pupil awards mentor.
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