Course booking terms & conditions

Payment

By invoice:

If paying by invoice, we will need you to complete a booking form and if relevant a PO. Upon receipt of these we will send you an invoice which will confirm your place on the course.

Full payment is due within 30 days of the invoice date or seven days prior to the course (whichever comes first).

By credit card:

If paying by credit card, we will send you an invoice via Paypal. Settlement of the invoice is due within 30 days of the invoice date or seven days prior to the course (whichever comes first), and will confirm your place on the course.

Cancellation

Should you wish to send someone else in your place instead of cancelling you are free to do this at any time at no extra charge.

Should you decide to cancel you will receive the following refund:

  • 30 days or more prior to training day - full refund
  • 15-29 days prior to training day - 50% refund
  • 7-14 days prior to training day - 25% refund
  • less than 6 days prior to training day - no refund

If you paid by credit card an initial 4% will be deducted and then refunds calculated as above (this covers CC administration charges).

Moving to a different course

If you wish to move to a different date for the same course then this is treated as a cancellation as above. I.E. you are free to alter dates if 30 days or more before the confirmed training day – but inside 30 days changes are subject to cancellation charges.

Reimbursement

Bunnyfoot Ltd reserves the right to cancel or reschedule any training course at any time. In the highly unlikely event of this happening, you will receive a full refund. We are not responsible for any extra costs incurred as a result of a cancelled course.

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Contact Kelly Coote 0207 608 1670