Usability / UCD / UX Training Courses

Intensive and interactive courses delivered by UX experts.

Currently all public courses are in central London, but we will also design and then deliver bespoke tailored courses for you at your place - contact us to discuss.

Fundamentals of Service Design

How to design joined up services and create great customer experiences that close the gap between customer expectations and perceptions.

Next course:

  • London: Thursday 6th April 2017 - Places available
  • London: Thursday 15th June 2017 - Places available

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Designing for emotion

How to use emotional cues in your designs to make people love you, your products, and your services.

Next course:

  • London: Tuesday 28th February 2017 - Places available
  • London: Thursday 18th May 2017 - Places available

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CPUX-User Testing Certification

This professional 3-day UX certification programme covers usability evaluation methods and theories – in particular usability testing.
- independently assessed/certified by iSQI

Next course:

  • London: Tuesday 13th to Thursday 15th June 2017 - Places available

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CPUX-Foundation Certification

Professional 3-day UX certification program covering user experience methods and theories
- independently assessed/certified by iSQI

Next course:

  • Sheffield: Tuesday 21st to Thursday 23rd February 2017 - Places available
  • London: Tuesday 21st to Thursday 23rd March 2017 - Places available
  • London: Tuesday 23rd to Thursday 25th May 2017 - Places available

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Ideation & Collaborative idea generation techniques

Extracting knowledge and ideas from diverse people to create ‘remarkable’ customer experiences

Next course:

  • London: Tuesday 21st March 2017 - Places available
  • London: Wednesday 7th June 2017 - Places available

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Beyond usability

Delivering enhanced customer experiences through the application of user centred design techniques

Next course:

  • London: Tuesday 7th to Wednesday 8th March 2017 - Places available
  • London: Tuesday 23rd to Wednesday 24th May 2017 - Places available

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Designing for persuasion

How to make sure your design and copy creates action and prevents procrastination

Next course:

  • London: Thursday 16th March 2017 - Places available
  • London: Thursday 1st June 2017 - Places available
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Designing for the human mind/brain

Exploiting psychology and neuroscience to deliver exceptional interactive design

Next course:

  • Sheffield: Tuesday 28th February 2017 - Places available
  • London: Thursday 20th April 2017 - Places available
  • London: Wednesday 28th June 2017 - Places available
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Rapid prototyping with AXURE (beginner)

Understanding Axure and creating basic HTML prototypes

Next course:

  • London: Tuesday 7th February 2017 - Places available
  • London: Tuesday 25th April 2017 - Places available
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Rapid prototyping with AXURE (intermediate)

Creating prototypes with interaction design

Next course:

  • London: Wednesday 8th Febuary 2017 - Places available
  • London: Wednesday 26th April 2017 - Places available
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Rapid prototyping with AXURE (advanced)

Creating prototypes with complex interaction design

This course is available on request

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User testing

How to do it yourself to get key insights and make improvements to the way you interact with your customers

Next course:

  • London: Thursday 16th February 2017Fully booked
  • London: Thursday 4th May 2017 - Places available
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Practical accessibility

For managers, content providers and designers

Next course:

  • London: Tuesday 4th April 2017 - Places available
  • London: Tuesday 20th June 2017 - Places available
Find out more
"I've done brainstorming before – but the practical techniques and information on getting the best from groups really helped"

Consultant
Major international bank

"I really enjoyed the practical element of the course where we had to participate in activities...
...I would certainly recommend the course as it creates essential awareness to everyday tasks relating to my role"

Digital Designer
Trinity Mirror Digital Recruitment

"The practical components really helped me see how to put these into practice, and we even produced something I will use straight away!"

Digital Manager
Charity/Campaign organisation

"Thank you for the course last week, the content was compelling and the delivery engaging, I look forward to learning more"

Senior User Experience Design Manager
Services

"That was fun, challenging and totally worth my time and money – I can’t say that about many of the course I go on"

Strategist
Digital Agency

"Full day courses usually fill me with a certain amount of dread - I was engaged throughout"

Project manager
Financial services

"Interesting and enjoyable day. I could see designers, marketers and UX type people benefitting from this."

User Experience Consultant
Nationwide

"Awesome – we applied the techniques to just our landing page and got an immediate 18% increase in donations"

Head of online
Major international charity

"Amazing content and brought across by the tutor with an amazing verve. A very interesting and enjoyable course that I'd recommend to others"

Digital Manager
Price comparison site

"The course was the most engaging one I've been to yet, I found it really interesting and will apply my learnings in my role"

Product analyst
Insurance provider

"I enjoyed the interaction- it made me feel engaged. Learning about the science and psychology behind how people behave was interesting and I really enjoyed the experiments and real life examples."
"Great Tutor, very knowledgable and authoritive –a real expert in the field"

Communications Project Executive
EDF Energy

"This course has given me more confidence to continue with the user testing I am doing, and I will be making some improvements. I have already rewritten the questions and other documents I am using for usability testing."

Naomi Bain
Birkbeck

"I loved the interactive component - so much more insightful than just listening or reading, I now feel I have the experience to do some of this stuff for real"

Designer
Major international bank

"I liked the fact that it was very practical and at the same time provided frameworks which could be adaptable to any kind of industry. It is really good, because after the course we can literally take straight away some of the techniques and apply it"

Consultant
Major international bank