People
We currently employ 15 full time consultants - all with backgrounds in psychology, design, communication and technology.
Robert Stevens
Director and co-founder
Positioned in the Reading office
Robert graduated in Business Studies from Kingston upon Hull Business School and was recruited by KPMG, so began his first career in Systems and Management Accounting.
Early 1998 searching for a new challenge Robert joined DIVA, a .COM start up that had won a contract to replace a MINITEL based solution for a French cosmetics and fragrance house. DIVA was successfully bought out by GlobeNet, an American .COM specialising in Internet affiliate marketing and SOP solutions. Robert emigrated to Phoenix, Arizona to head up their business development.
Robert's experience at DIVA and GlobeNet gave him international experience in entrepreneurial .COM's that he combined with his solid foundation career. In 1999 he moved back to the UK to set up Bunnyfoot with his lifelong friend Dr Jon Dodd.
Since Co-Founding Bunnyfoot Robert has:
Helped grown Bunnyfoot to be a World leading behavioral research consultancy Developed and validated the Post Experience Eyetracked Protocol (PEEP) methodology in conjunction with the University of Lancaster Led the development of SuperVisual - Bunnyfoot's own eyetracking application developed to meet the specific needs of customers who require benefit led quantitative and qualitative research.
When not busy working at Bunnyfoot you'll find Rob spending quality time with his family, or driving fast cars very fast, but only on race tracks.
Jon Dodd
Managing Director and co-founder
Positioned in the Oxfordshire office
Jon holds a DPhil. in Visual and Computational Neuroscience from Oxford University, and has over 13 years experience of developing and coding online information resources that are usable and accessible to multiple user groups and browser-device combinations.
He combines business acumen with programming expertise, and behavioural expertise, ensuring 'fluency' in and between all the necessary components required to develop top-flight online resources. Jon has overall responsibility for the accessibility, usability and eyetracking services for the company. He works directly with clients (when he can) and frequently appears as an invited speaker at national and international industry conferences.
Jon is a former invited expert for the Web Accessibility Initiative (WAI) and former editor-in-chief of the Usability Professionals Association online newsletter.
When not at Bunnyfoot you'll find Jon teaching scuba diving, entertaining the crowds with the local amateur dramatics society, wakeboarding or learning how to fly microlights (hang-gliders with hairdryers on the back).
Sarah Ronald
Managing Director: Edinburgh office
Positioned in the Edinburgh office
Sarah Ronald graduated from Aberdeen University in 2000 with a MA in Psychology and continued her education at Heriot Watt University where she graduated with a MSC in Human Computer Interaction in 2001.
Sarah’s first job was as a market researcher but in 2004; realising the uptake of usability services by the financial market she set up as an independent consultant working with Standard Life, the Department of Work and Pensions and Prudential.
After exploring eyetracking on a number of online projects Sarah joined the Bunnyfoot Group to set up and direct the Scottish office.
As a highly experienced usability and eyetracking consultant, Sarah is extremely passionate about her field of expertise. She is an active member of The Usability Professionals Association and has sat on a number of judging panels including the Scottish Enterprise Entrepreneur scheme for schools and the Scottish Marketing Association's Student Marketeer of the Year.
Caroline Taylor
Account Director
Positioned in the Oxfordshire office
Caroline graduated with a Masters degree in Chemical Engineering, but after a short summer vacation placement she decided she didn't actually want to be a Chemical Engineer! She then completed a Diploma in Applied Management from Warwick Business School and used the skills and knowledge from this to undertake various Project and Account Management roles throughout her career. Caroline is Prince2 qualified.
Caroline is responsible for providing project management and client liaison services for all Bunnyfoot clients, along with resource scheduling and preparing project proposals. She also oversees all marketing activities for Bunnyfoot.
When not at Bunnyfoot you'll find Caroline either on a softball pitch or at the gym.
Sarah Parker
Consultant
Positioned at Microsoft
The creative side of Sarah has an MA in Fine Art, the technical side has an MCSE and the two sides together evolved into a keen interest in usability, maturing with an MSc in Human Computer Interaction. Sarah has extensive experience of mediating between computer systems and human beings through diverse roles such as IT manager, business analyst, prototype developer, and user interface architect.
With a keen eye for communicating visually, Sarah has designed information architectures for clients such as Prudential and HFEA. With her analytical hat on, she has delivered key findings from eye-tracking studies for clients such as RAF and Yell. Working with teams based at Microsoft, Sarah plays a key role in developing guidelines for clinical applications as part of the NHS Common User Interface project.
Sarah enjoys conversation that's getting a bit philosophical as long as it's fuelled by a glass of Merlot. When really let loose, she can be found driving a Caterham round a disused airfield or a Volvo round a frozen lake in Sweden .
Marianne O’Loughlin
Head of Usability: Edinburgh Office
Positioned in the Edinburgh office
Marianne has a Postgraduate Diploma in Interactive Multimedia and years of experience in the field of user research. A skilled consultant, Marianne has worked for numerous clients across the UK and Ireland, including Economist.com, Scottish Enterprise, Britannia Building Society and across the RBS Group. Marianne has a creative approach to her projects and style which ensures optimal results for her clients.
Marianne is Membership Secretary of the Scottish Usability Professionals Association (SUPA) and helps organise regular usability events to promote best practice within Scotland. She is a published author with an extensive bibliography of articles and papers, most recently presenting on the practical aspects of testing with disabled users at the British HCI Group Annual Conference.
After studying English for her first degree Marianne moved to Japan for two years to teach English. She has travelled widely in Japan and throughout the rest of Asia. When not out running you'll find Marianne has picked up a new and random hobby like Tango, however they are usually short lived!
Aaron Young
Head of Usability: Oxfordshire Office
Positioned in the Oxfordshire office
Aaron has a BSc in Psychology and after several years working in mental health service provision gained an MSc in Human Centred Computer Systems.
His interests lie in the cognitive aspects of technology use such as attention, motivation and strategy formation. He is conversant in many aspects of development including iterative user centred design and prototyping, requirements gathering and user testing. Other interests include the adoption and use of live groupware systems.
In his spare time Aaron likes to take things apart and put them together again (with the left over bits he intends to build a robot army to crush his enemies). Other than that he enjoys galloping on horses, climbing, camping and the sampling of fine wines.
Sharan Rehal
Consultant
Positioned in the Oxfordshire office
Prior to completing a Masters in IT for Management, Sharan graduated from the University of Wales Swansea with a BSc Honours degree in Computer Science.
She has performed many expert reviews and user tests, including overseas remote testing and testing of mobile phones. Sharan has also assisted with accessibility audits, and has experience in creating wireframes and carrying out focus groups and indepth interviews.
She is a member of the Usability Professionals Association (UPA), and has worked for numerous UK and international clients, including BBC, Bovis Lend Lease, HMRC, Intel, Microsoft, McAfee, NHS, O2 and RAF.
Sharan loves to travel, when not at work she's planning her next trip! A former university radio presenter, she has a love for all types of music and has recently been experimenting with music production.
Thom Blake
IT Manager
Positioned in the Oxfordshire office
Thom studied Computer Science at Oxford Brookes University before leaving to work in various Customer Service Roles and Retail Management. He then moved the position of Senior ICT Support Advisor for Harcourt Education (now Pearson). While there, he developed a high level of IT understanding and problem solving skills; providing First, Second and Third-line Technical Support to software users, as well as taking responsibility for the in-house IT testing network facilities. He advised publishers and software developers throughout the development life-cycle of new educational software title publications and authored a number of the accompanying technical and user manuals.
At Bunnyfoot his professional and un-phased, methodical approach is put to use tackling the maintenance and development of the cutting-edge IT facilities in use daily, along with on-going improvements to the cross-site IT infrastructure.
In his spare time, Thom is a keen writer of comedy, poetry and words in general. As well as contributing monologues and effects-laden bass lines to the work of his band All Talk, No Action...
Sarah Tynan
Office Manager
Positioned in the Oxfordshire office
Sarah has almost 20 years experience in an office management role. She spent 17 years working for a large corporate company before moving to Bunnyfoot in June 2005.
Sarah is the Office Manager. She takes care of the everyday smooth running of the Harwell office, as well as finding participants for our studies, meeting and greeting clients and ensuring participants receive their incentive payments. Most importantly she is responsible for ensuring that the ‘goodies cupboard’ is always stocked.
Away from work, Sarah likes to spend time with her family, swim, walk and read. Being a lapsed, qualified skydiver, she prefers the safer hobbies these days!