Bunnyfoot

We help you create positive & profitable customer experiences

About Us

Since 1999 the UK’s leading UX consultancy. We are psychologists, researchers, interaction designers, usability & customer experience specialists. We cover web, software, mobile, print, service design and more

Just some of Our Services

Evidence based design is what it is all about –
providing you with confidence to make the correct design decisions

Customer centred design

The framework that underpins our approach to designing persuasive customer experiences for online and offline channels.

A full set of services to take you from initial concept through to launch via customer research, modeling, information architecture, interaction design and prototyping, with integrated customer testing at each stage.

User testing

The sharpest tool for assessing and improving the performance of your site, product, or service.

We test real people performing real tasks – observing what they actually do: real actions, real evidence, not just opinions!

Based on the evidence we make concrete recommendations for improvement.

Expert design consultancy

Our experts identify where improvements can be made to your site or service and make concrete recommendations for enhancement. Includes usability, persuasion & emotion.

We also offer a range of UX training courses; including usability testing, persuasion design, prototyping with Axure, designing for the human brain, beyond usability...

100%

100% increase in visits and positive feedback from patients and patient support groups in the first year since launch

Communications Manager

4.73billion

4.73 billion page views.
Official usability supplier for London 2012

59%

59% faster checkout (remote testing), over 100 actionable improvements, international user testing of their offline catalogue, newsletters, website and mobile experience

Some of Our people

Mark Pierce

Mark graduated from Manchester University with a degree in Product Design. Since graduating, he has applied the same principles and expertise to the design and development of the online user experience and users' interaction with Web sites.

Impossible I do immediately; miracles take longer

More about Mark
Image of Dr Jon Dodd

Dr Jon Dodd

CEO and Co-Founder

Has a thing for sharks, sails big boats

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Image of Alison Rawlings

Alison Rawlings

Consultancy Director

Likes growing the business, vegetables and children

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Clare Lambert

Account Director

Peanut butter addicted world traveller

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Image of Aaron Young

Aaron Young

Principal Consultant

Inspired by Heinz Wolff and Wile E. Coyote

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Latest blog posts

Bunnyfoot Consultant Veronika Jermolina to speak at UX Sheffield

November 19, 2014 - Be the first to comment on this post

Veronika Jermolina – Consultant at Bunnyfoot – is set to deliver a talk on international usability testing from her vast field experience at… Read the full story

The User Experience of Architecture

November 13, 2014 - Be the first to comment on this post

A quick review of architectural photography reveals a curious fact. Rarely are people shown inhabiting the spaces depicted and when they are present,… Read the full story

Mobile Ethnography

November 7, 2014 - Be the first to comment on this post

If you want to provide a truly excellent customer experience you need to really understand your customers. The problem is that how people… Read the full story

More blog posts

Read enough? Get in touch...

Contact Clare Lambert to discuss your needs:
0845 643 0650 more@bunnyfoot.com

Or come visit us, we have offices in Oxford, Sheffield and London.