Bunnyfoot

We help you create positive & profitable customer experiences

About Us

Since 1999 the UK’s leading UX consultancy. We are psychologists, researchers, interaction designers, usability & customer experience specialists. We cover web, software, mobile, print, service design and more

Just some of Our Services

Evidence based design is what it is all about –
providing you with confidence to make the correct design decisions

Customer centred design

The framework that underpins our approach to designing persuasive customer experiences for online and offline channels.

A full set of services to take you from initial concept through to launch via customer research, modeling, information architecture, interaction design and prototyping, with integrated customer testing at each stage.

User testing

The sharpest tool for assessing and improving the performance of your site, product, or service.

We test real people performing real tasks – observing what they actually do: real actions, real evidence, not just opinions!

Based on the evidence we make concrete recommendations for improvement.

Expert design consultancy

Our experts identify where improvements can be made to your site or service and make concrete recommendations for enhancement. Includes usability, persuasion & emotion.

We also offer a range of UX training courses; including usability testing, persuasion design, prototyping with Axure, designing for the human brain, beyond usability...

100%

100% increase in visits and positive feedback from patients and patient support groups in the first year since launch

Communications Manager

4.73billion

4.73 billion page views.
Official usability supplier for London 2012

59%

59% Faster checkout, over 100 actionable improvements, international user testing of their offline catalogue, newsletters, website and mobile experience

Some of Our people

Luis Santa Maria

Luis has just returned from his native Brazil and is currently redesigning the checkout process for a major retailer, and also processing the results from some recent online remote testing projects

Luis is eternally curious about life, the universe and everything

More about Luis
Image of Dr Jon Dodd

Dr Jon Dodd

CEO and Co-Founder

Has a thing for sharks, sails big boats

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Robert Stevens

Director and Co-Founder

Making the world more usable since 1999

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Image of Caroline Middleton

Caroline Middleton

Account Manager

Always planning for the next holiday

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Image of Aaron Young

Aaron Young

Head of Usability

Inspired by Heinz Wolff and Wile E. Coyote

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Latest blog posts

The importance of emotion in creating positive customer experiences

May 24, 2013 - Be the first to comment on this post

Jon Dodd, CEO of Bunnyfoot today delivered a talk at Digital Shoreditch on the importance of emotion in creating engaging and persuasive designs that deliver… Read the full story

Bunnyfoot CEO Jon Dodd to speak at Digital Shoreditch Festival 2013

May 22, 2013 - This post has 1 comment

Jon Dodd – CEO at Bunnyfoot – is set to deliver a talk on the importance of emotion in creating engaging and persuasive… Read the full story

Observing behaviour in the wild – how do customers really act?

May 8, 2013 - Be the first to comment on this post

Usability testing within a lab environment (such as the Bunnyfoot testing labs) is an incredibly valuable way to see if your website or… Read the full story

More blog posts

Read enough? Get in touch...

Contact Caroline Middleton to discuss your needs:
0845 644 0650 more@bunnyfoot.com

Or come visit us, we have offices in Oxford, Sheffield and London.